§ 1 Scope
(1) These General Terms and Conditions apply to all contracts for the use of the web-based software solution 'myElectricPlan' concluded between Lumiotechsolutions UG (haftungsbeschränkt), Hangstraße 20, 74743 Seckach, Email: support@myelectricplan.com (hereinafter 'Provider') and the user (hereinafter 'Customer'). (2) The Provider's offer is aimed at both businesses (B2B) and consumers (B2C) within the meaning of Art. 2 No. 1 Regulation (EU) 2018/302. (3) Deviating terms and conditions of the customer do not apply unless the Provider expressly agrees to their validity in writing.
§ 2 Subject matter of the contract
(1) The Provider provides a web-based software solution that allows customers to carry out electrical planning based on PDF plans. The software is provided as Software-as-a-Service (SaaS). (2) Use is exclusively online via the web application at www.myelectricplan.com. Installation on customer systems is not required.
§ 3 Registration and conclusion of contract
(1) Registration is required to use the software. By completing the registration, the customer makes a binding offer to conclude a user contract, which is accepted by activation by the Provider. (2) The contract is concluded by: • Registration of the customer • Selection of a tariff (monthly or yearly) • Confirmation of the GTC and privacy policy • Payment via the external payment service provider Stripe
§ 4 Provider's services
(1) The Provider grants the customer access to the agreed functions of the software for the duration of the contract according to the selected tariff. (2) The software is generally provided with an average availability of 99% per month. Planned maintenance work and announced downtimes are not affected. (3) Updates and further developments are carried out regularly and may lead to changes in the scope of functions. The Provider will inform customers in good time about significant changes.
§ 5 Prices and payment
(1) Prices are based on the selected tariff and are published on the website. (2) Billing is carried out via the external payment service provider Stripe. The customer agrees to the Stripe terms of use. (3) All prices include statutory VAT (for B2C) or plus VAT (for B2B).
§ 6 Contract term and termination
(1) In the case of monthly payment, the contract is automatically extended by a further month unless it is terminated with 3 days' notice to the end of the month. (2) In the case of annual payment, the term is 12 months. The contract is automatically extended by a further 12 months unless it is terminated up to 30 days before expiry. (3) Termination is effected online via the user account or in writing by email. (4) The right to extraordinary termination for good cause remains unaffected.
§ 7 Customer obligations
(1) The customer undertakes to keep their access data secret and to protect it from access by third parties. (2) The software may only be used within the framework of applicable laws and for the contractually agreed purposes. (3) The customer is solely responsible for the content, plans, and data they enter into the software.
§ 8 Liability
(1) The Provider is only liable in cases of intent or gross negligence. In the case of slight negligence, the Provider is only liable for the breach of essential contractual obligations (cardinal obligations) and limited to the typical foreseeable damage. (2) Liability for indirect damages or loss of profit is excluded. (3) The Provider is not liable for planning errors or resulting consequential damages caused by incorrect or incomplete entries by the customer.
§ 9 Data protection
(1) The Provider processes personal data exclusively in accordance with the GDPR. Details can be found in the privacy policy at www.myelectricplan.com/privacy.
§ 10 Changes to the GTC
(1) The Provider reserves the right to change these GTC with effect for the future. The customer will be informed of changes at least 30 days before they take effect. (2) If the customer does not object to the changes within 14 days of receipt of the notification, the amended GTC shall be deemed accepted.
§ 11 Place of jurisdiction and applicable law
(1) For contracts with entrepreneurs, German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods. (2) The place of jurisdiction is, if permissible, the registered office of the Provider. (3) For consumers residing in the EU, the law of the respective country of residence applies if mandatory.
§ 12 Online dispute resolution (for consumers)
(1) The EU Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr (2) The Provider is not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.
As of: July 2025